Cell C reduces international roaming rates

Cell C says the reduction of international roaming rates will make the price simple and transparent for customers travelling overseas

Cell C announced on Tuesday that it will be offering reduced international roaming rates to 58 countries covering 99 networks.

The mobile company said in a statement that the reduction of international roaming rates will make the price simple and transparent for customers travelling overseas.

“From 13 September, customers roaming on any of the countries listed below will pay a standard R10 per minute for making and receiving calls, R10 per MB for data and R2,99 per SMS on certain networks in these countries,” it said.

The only networks and countries excluded in the reduced roaming rates are the Emtel network in Mauritius, where customers will pay R20 per minute for calls and R20 per MB for data and the Netone network in Zimbabwe, where customers will pay R15 per minute for calls and R15 per MB for data.

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“Cell C is continuously working with foreign operators to increase the number of networks and countries where our customers can enjoy a worry-free and predictable roaming experience by providing more affordable roaming rates,” said Cell C CEO Jose Dos Santos.

The company advised customers to manually select discounted networks when roaming to ensure that they always pay the lowest roaming charges. A detailed list of networks and their associated roaming rates will be available from 13 September and can be found on the network website.

The page will also provide handy tips on how to better manage the roaming spend.

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The company said it continues to offer wifi calling as an alternative to roaming, a service that turns any wifi hotspot into a Cell C base station, effectively allowing customers to make and receive calls if they were in South Africa, while they are travelling abroad.

For more information on either the new roaming rates or wifi calling, customers can also contact the Cell C call centre on 140.

The countries with discounted roaming rates are Argentina, Australia, Austria, Belgium, Benin, Brazil, Canada, Chad, Chile, China, Columbia, Congo DRC, Congo Republic, Costa Rica, Croatia, Czech Republic, Ecuador, Gabon and Germany.

Ghana, Greece, Hungary, Iceland, India, Ireland, Italy, Kenya, Lesotho, Luxembourg, Madagascar, Malawi, Mauritius, Mexico, Mozambique, Namibia, Nepal, Netherlands, New Zealand, Nigeria, Panama and Peru are also part of the discounted roaming rates.

Cell C also named Poland, Portugal, Romania, Rwanda, Senegal, Seychelles, Spain, Switzerland, Tanzania, Turkey, UAE, Uganda, the UK, Uruguay, Venezuela, and  Zambia among the countries where discounts would take effect.