“The objective is not only to minimise background noise, but also the sense of hurry at the terminal by reducing the number of announcements,” says King Shaka International Airport spokesman Colin Naidoo, as reported by TimesLive.
“Passengers should check their boarding passes and the flight information displays for boarding times‚ gates and any other changes.”
Airports Company South Africa (Acsa) shared the announcement on Twitter: “No passenger boarding calls will be made at King Shaka International Airport from 1 July 2018. Please check the flight information screens and your boarding pass for boarding times.”
Centralised terminal announcements at international departure gates will, however, not be affected, and airport and operational changes, such as flight time and boarding gate changes, announcements around security issues, lost minors and emergencies, will still continue to be made throughout the airports.
Other Acsa airports that have adopted silence protocol include Cape Town International‚ East London and George.