One of the most profound experiences we can have in our lives is the connection we have with other human beings. Executive coach Anele Chonco says research has shown that there is a direct correlation between good working relationships and productivity. “Therefore, positive and supportive relationships in your company can assist staff to feel healthier, happier, and more productive. Building relationships requires trust, respect, honesty and empathy,” she says.
She adds that there are a few ingredients to building great working relationships:
- Be positive. There is nothing greater than working people who are always have a positive mind-set. Positive people are better able to engage and find strength from within. Research proves that being positive creates better growth opportunities.
- Be energetic. This does not mean that you have to be bouncing around, but rather aim to be lively. Being energetic allows you to meet deadlines and execute all the work that is required of you. People are more likely to want to build relationships with people who are energetic.
- Listen actively. Most relationships thrive when people listen to each other actively and not selectively. If you listen to your staff, clients or suppliers, those individuals will feel supported and of course respected!
- Appreciate feedback. Feedback is a gift that enables relationships to grow. Ask your employees and clients for feedback and act on it.
- Effective communication. With the world evolving and getting tech-savvy, we tend to miss out on the opportunity to build relationships through effective communication. Ensure that you make time to have face-face interaction.
- Set time aside for people. Time is the most valuable gift you can offer someone! When you always appear to be busy, people lose interest in having any interaction with you and, in turn, are likely not to build any interaction. When you have given someone your time, pay attention, keep off your phone and do not rush through your appointment!
- Avoid gossip/hearsay. If you’re experiencing conflict with someone in your group, talk to them directly about the problem. Gossiping will only aggravate the situation and will cause discomfort and animosity.
- Develop your Emotional Intelligence. It’s important to assess your emotional intelligence (EI). Among other things, High EI also helps you to understand the emotions and needs of others.